Shipping policy

SHIPPING POLICY

MERCÉ pieces are prepared through a curated network of specialized production partners and fulfillment studios.

Because select items are made-to-order, processing and delivery timelines may vary slightly depending on the product category.

Estimated Delivery

Standard Shipping
Typically delivered within 5–10 business days.

Express Shipping
Available on select products at checkout.

Please note:
Certain items within the same order may ship separately in order to ensure the highest level of fulfillment care and product handling.

Tracking information is provided once each shipment enters transit.

International Shipping

International delivery times may vary depending on destination and customs processing.

MERCÉ is not responsible for delays caused by customs, carriers, weather conditions, or external fulfillment interruptions.

Incorrect Shipping Information

Customers are responsible for ensuring shipping information is entered correctly at checkout.

Orders returned due to incorrect addresses may require additional shipping charges for reshipment.

Questions

For shipping questions or order assistance, contact:

studio@merce.one